TERMS & CONDITIONS
Last updated: 17.02.2026
These Terms and Conditions govern your use of the Sipverse website and any purchases, bookings or interactions made through it. By accessing this website or placing an order, you agree to be bound by these Terms.
Sipverse is operated from the United Kingdom. If you do not agree with these Terms, you should not use this website.
Business name: [Insert registered business name]
Location: United Kingdom
Contact email: [Insert email]
Website Use
This website is provided for lawful use only. You agree not to misuse the website, attempt to gain unauthorised access to systems, introduce malicious software, or use the website in a way that disrupts its functionality.
We reserve the right to suspend or restrict access where misuse is suspected.
Products and Orders
All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time.
By placing an order, you confirm that the information provided is accurate and complete. An order is not accepted until you receive confirmation from us. We reserve the right to refuse or cancel orders where necessary, including in cases of pricing errors or suspected fraudulent activity.
Prices are displayed in GBP unless otherwise stated. We reserve the right to change pricing at any time, but changes will not affect confirmed orders.
Payments
Payments are processed securely via third-party payment providers. We do not store full card details. By placing an order, you confirm you are authorised to use the chosen payment method.
Shipping and Delivery
Delivery times provided are estimates only. We are not liable for delays caused by courier services or circumstances beyond our control.
Risk in the goods passes to you upon delivery.
Returns and Refunds (UK Consumer Rights)
If you are purchasing as a consumer within the United Kingdom, you have rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.
You may have the right to cancel your order within 14 days of receiving the goods, provided the items are unused and in their original condition. Refunds will be processed within 14 days of receiving returned goods.
Personalised or custom items may not be eligible for return unless faulty.
If goods are faulty, damaged or not as described, please contact us promptly.
Event and Masterclass Bookings
Tickets for events and masterclasses are subject to availability.
Unless otherwise stated, event tickets are non-refundable. However, we may offer refunds or transfers at our discretion.
We reserve the right to modify event details, including venue, timing or format, where necessary. If an event is cancelled by us, you will be offered a refund or alternative date where applicable.
Participants must comply with venue rules and safety requirements.
Intellectual Property
All content on this website, including text, images, logos, designs, graphics and branding, is the property of Sipverse unless otherwise stated. This includes but is not limited to brand assets, merchandise designs and creative concepts.
You may not reproduce, distribute, modify or commercially exploit any content without prior written permission.
User Content
If you submit content to us, including competition entries, testimonials or social media content, you grant Sipverse a non-exclusive, royalty-free licence to use, reproduce and display that content for promotional and marketing purposes, unless otherwise agreed.
You confirm that any content submitted does not infringe third-party rights.
Limitation of Liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
To the extent permitted by law, Sipverse shall not be liable for indirect or consequential loss, loss of profits, loss of data or business interruption arising from use of the website or products.
Our total liability in relation to any order shall not exceed the amount paid for that order.
External Links
This website may contain links to third-party websites. We are not responsible for the content, policies or practices of those websites.
Changes to These Terms
We may update these Terms from time to time. The latest version will always be available on this page. Continued use of the website constitutes acceptance of any changes.
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes arising in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.